FAQ
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What is your normal production time?
The normal production time for Hangtag, woven label, printed label, PVC label,Leather patch, embroidery, woven/printed tape, bag is 7~14 days.
For special item like plastic seal and hangers, the lead time is a little longer as mold making is required. Normally first order for plastic seal takes around 15 ~20 days and repeated order around 10 days.
Plastic Hangers takes 30~40 days.
Of course, different cases or products require different production time. Feel free to send the design for us to estimate. Rush service might be available under certain circumstances.
What formats of graphic files can you open?
We are able to open all common formats of graphic files, such as cdr, ai, psd,pdf, jpeg, gif, bmp, tiff, and more. And we can expand and compressed files such as zip and rar.
What's your price term?
The term is EXW, not include freight or any extra charge.
How to place an order?
(1)New orders can be placed through e-mail, couriers, or fax with clear information of quantity, size, colors, and other specs, such as material, backing, accessories, Special effect and so on, an artwork or existing samples would be best.
(2) Repeat orders may be placed online, We keep a actual sample and detailed data of each item from first order. We give each regular customer a sole user name and password to login in our online order system. There you can place order and check if the order was received ok very conveniently.
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